About Us
About Cromptons Automotive Ltd
We are a long-established independent Mini and BMW specialist based in Bolton, Lancs, with full dealer level diagnostics for the following vehicles:
· BMWs/ Minis
· Peugeot/ Citreon
· Mercedes/ Sprinter
· Volkswagen/ Audi/ Seat/ Skoda
· Vauxhall/ Opel
· Volvo/ Ford
We offer a full range of services including diagnostics, full servicing, clutches, gearbox repairs and recon for both automatic and manual transmissions, auto electrical faults, ABS faults and pump repairs, brakes, exhausts, starting and charging faults, ECU remaping and ECU repairs.
· We also have main dealer computers for all makes and models
· We are also a fully qualified auto electricians and auto locksmiths
· We service to a high standard with mini-valet and pick up and drop off service, every car is fully inspected before it leaves the garage.
· We also do MOTs
· We believe in good customer service, no car is worked on without the authorisation of the customer
· All our technicians are highly experienced in BMWs and fully qualified
We are a long-established independent Mini and BMW specialist based in Bolton, Lancs, with full dealer level diagnostics for the following vehicles:
· BMWs/ Minis
· Peugeot/ Citreon
· Mercedes/ Sprinter
· Volkswagen/ Audi/ Seat/ Skoda
· Vauxhall/ Opel
· Volvo/ Ford
We offer a full range of services including diagnostics, full servicing, clutches, gearbox repairs and recon for both automatic and manual transmissions, auto electrical faults, ABS faults and pump repairs, brakes, exhausts, starting and charging faults, ECU remaping and ECU repairs.
· We also have main dealer computers for all makes and models
· We are also a fully qualified auto electricians and auto locksmiths
· We service to a high standard with mini-valet and pick up and drop off service, every car is fully inspected before it leaves the garage.
· We also do MOTs
· We believe in good customer service, no car is worked on without the authorisation of the customer
· All our technicians are highly experienced in BMWs and fully qualified
Our Values
At Crompton Automotive we have a passion for seeing your vehicle maintained and looked after in the same manor we would like to see our own vehicle maintained.
· We provide an honest and open assessment of any faults identified when servicing your vehicle,
· We provide an honest and open recommendation to you that suits your budget and situation,
· We undertake repairs in a timely, quality and correct fashion,
· When we undertake a temporary or short term repair, we do it with your full and certain knowledge having provided you with the best advise and all the possible information and options,
· When we are unable to complete a repair in a reasonable timescale we will advise you quickly and provide an explanation and expectation of the service being completed,
· If you are not happy with our service we will listen to your situation, look at the service we provide and reach a mutually agreeable resolution. We want our customer to be happy at all times.
· We actively promote customer feedback and encourage positive and negative comments using our testimonial system.
· We provide an honest and open assessment of any faults identified when servicing your vehicle,
· We provide an honest and open recommendation to you that suits your budget and situation,
· We undertake repairs in a timely, quality and correct fashion,
· When we undertake a temporary or short term repair, we do it with your full and certain knowledge having provided you with the best advise and all the possible information and options,
· When we are unable to complete a repair in a reasonable timescale we will advise you quickly and provide an explanation and expectation of the service being completed,
· If you are not happy with our service we will listen to your situation, look at the service we provide and reach a mutually agreeable resolution. We want our customer to be happy at all times.
· We actively promote customer feedback and encourage positive and negative comments using our testimonial system.
Investment in Facilities
We have invested heavily in our vehicle service facilities to ensure we have a pleasant and well equipped facility for undertaking the servicing of your car. Your vehicle will be cared for by our motor mechanics whilst with us and serviced using the highest quality tools available on the market together with specialist manufacturer tools as required.
We operate five separate ramp stations that are regularly maintained to ensure the safety of our staff and your vehicle.
We operate five separate ramp stations that are regularly maintained to ensure the safety of our staff and your vehicle.
Investment in Technology
At Cromptons Automotive having worked within the main dealer networks, we have observed the increasing use of technology in vehicles today. Every car on the road today, from the most basic model to the highest specification executive version, has an array of new technology and computer based management systems to make your driving experience safer and more comfortable.
Following this trend and having a keen interest in the knowledge and insights required to identify and rectify faults within this array of technology, at Cromptons Automotive we continue to invest in the best array of service tools on the market. This allows us to undertake routine servicing and fault finding on the widest selection of vehicles, in line with manufacturer requirements.
We were one of the first independent motor mechanics to recognise the importance of Air Conditioning servicing for modern vehicles and invested in the latest test, measurement and regassing equipment.
Following this trend and having a keen interest in the knowledge and insights required to identify and rectify faults within this array of technology, at Cromptons Automotive we continue to invest in the best array of service tools on the market. This allows us to undertake routine servicing and fault finding on the widest selection of vehicles, in line with manufacturer requirements.
We were one of the first independent motor mechanics to recognise the importance of Air Conditioning servicing for modern vehicles and invested in the latest test, measurement and regassing equipment.
Investment in People
We recognise the skill and loyalty of the people that work for Cromptons automotive and work hard to maintain a pleasant, safe, friendly and high quality workplace for our employees. We take training and continual development of our staff seriously and have invested heavily in both quantitative training ensuring the best service for your vehicle as well as qualitative training to focus on customer service, quality of service and thinking ahead.
